Communication & Engagement
Communicate clearly to build better working relationships with internal and external stakeholders.
Communication is your cornerstone skill
This is the key to unlocking your success. Any work activity that requires you to interact with others - customers, colleagues, stakeholders and bosses - will be improved if you develop better skills of communication.
This course will help you appreciate the dynamic of interpersonal communication, find your voice and improve your powers of persuasion.
I wish people would just understand what I mean
I would rather just let other people speak up in meetings
Nobody seems to know what I really do around here
The team don't come to me when they should
I avoid networking events
I don't know what other people think of me
Welcome!
About your instructor
SURVEY: Let's explore what is happening in your environment
Module 1 Overview
5 myths and 5 truths about communication
The Communication Process
Intercultural communication
Active Listening
Module 1 wrap up and next steps
Making it real
Webinar 1: Recorded
Introduction to Whole Brain Thinking(FINAL)
Our Four Selves
Working with different styles
Fun With Herrmann
Welcome to Module 4
The importance of trust in stakeholder engagment
The TRUST equation
Analyse your stakeholder relationships
Welcome to Module 5
Executive Presence - Workbook
Define your brand
Refining your brand
Defining our terms - power vs influence
Sources of power
Evaluate your power base and opportunities for growth
The 6 principles of influence
How to build an influence plan
Top 10 tips for continuous improvement
Ideas to take your communicaiton to the next level
A blended learning solution to boost your communication and engagement skills
Multiple short engaging video lessons across 6 modules
Downloadable worksheets and printables to help you apply the content in your world
Additional curated resources to take your learning further
Module checklists to help keep you on track
Check-in emails to keep you motivated
Submit assignment for individual feedback from your instructor
Online access from any device, anywhere, anytime
PLUS Learning to Lead can be combined with one to one or small group coaching sessions via Zoom
Monica Lunin
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